clubMENTOR Partner Terms and Conditions
PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE BECOMING A clubMENTOR PARTNER.
clubMENTOR is a subscription-based partnership service offered by CPR Group.
By entering into the clubMENTOR partnership, you declare that you have authority to do so on behalf of your organisation (hereinafter referred to as “the clubMENTOR partner”).
The clubMENTOR partnership shall commence following acceptance of these terms and conditions and payment of the associated partnership fees and shall remain valid for a period of 12 months, subject to timely fee payment.
The clubMENTOR partner agrees to the payment of partnership fees for the clubMENTOR partnership.
The clubMENTOR partnership, the clubMENTOR partner will be issued one tax invoice for the annual fee upon commencement of the partnership.
The clubMENTOR partnership is valid for the clubMENTOR partner and is non-transferrable and non-refundable.
The clubMENTOR partnership is subject to CPR Group’s clubMENTOR Reasonable Usage Policy (below).
CPR Group shall provide the professional services of its directors, managers, consultants and other employees in the delivery of consultancy services associated with the clubMENTOR partnership.
All CPR Group personnel shall exercise reasonable skill, care and diligence in the delivery of consultancy services associated with the clubMENTOR partnership.
The clubMENTOR partner agrees to provide CPR Group personnel with reasonable information and materials requested in relation to the consultancy services associated with the clubMENTOR partnership, by any dates specified.
Any delays caused by a third party or force majeure event (such as pandemic lockdowns) are deemed inevitable, and are accepted by the clubMENTOR partner. Delays beyond the control of CPR Group may extend the clubMENTOR partnership period and in any such case CPR Group will alert the clubMENTOR partner in writing and confirm an extension to the partnership. In the case of any such delays, CPR Group will use its best endeavours to provide the clubMENTOR partner with the full offerings of the partnership or alternatively reserves the right to cancel the partnership and refund any amount owing.
Every care will be taken in the formulation of outputs, documents and associated resources during the clubMENTOR partnership period. Any organisation using the materials provided during the clubMENTOR partnership period assumes the entire risk related to their use and no responsibility whatsoever is accepted by CPR Group for any errors, omissions or inaccuracies.
CPR Group disclaims any and all warranties, whether express or implied, including (without limitation) any implied warranties of merchantability or fitness for a particular purpose. In no event will CPR Group be liable to any third party for any direct, indirect, incidental, consequential, special or exemplary damages or lost profit resulting from any use or misuse of the materials provided during the clubMENTOR partnership period.
Copyright in any outputs, documents and associated resources specific to the clubMENTOR partner will, upon payment of partnership fees, be vested with the clubMENTOR partner.
Intellectual property in the processes and methodology used to create any outputs, documents and associated resources provided during the clubMENTOR partnership period, together with the design of graphics, symbols and definitions contained in the documents, will remain the property of CPR Group and protected by Australian and international copyright laws. All rights reserved. No part of the intellectual property of CPR Group may be used, reproduced, modified, published or made available to any other party without the prior written permission of CPR Group.
During the clubMENTOR partnership period, CPR Group may request information and documentation to assist in the preparation of outputs, documents and resources. CPR Group undertakes to hold in strict confidence all confidential information received from the clubMENTOR partner in respect to the partnership and to restrict access to such information to: an employee of CPR Group who needs to know; a person to whom disclosure is required by law; or a person to whom disclosure is required under these terms and conditions. Further information regarding privacy is available on CPR Group’s website at www.cprgroup.com.au.
clubMENTOR Reasonable Usage Policy
(post 1 November 2023 subscriptions)
What are the terms of the clubMENTOR Reasonable Usage Policy?
This policy identifies what is considered reasonable usage of the clubMENTOR partnership.
The clubMENTOR partnership is not strictly tied to the amount of time spent by CPR Group personnel in the delivery of associated consultancy mentoring services. This helps to ensure flexibility and enables CPR Group personnel to provide suitable support that meets the clubMENTOR partner’s needs at various times during the clubMENTOR partnership period. Excessive usage of the clubMENTOR partnership may be considered unreasonable.
Reasonable usage through a clubMENTOR partnership includes the provision of on-call support and mentoring via phone and email during the clubMENTOR partnership period.
To ensure fair and equitable access to support for all clubMENTOR partners, CPR Group may place reasonable limits on the amount of time spent with each clubMENTOR partner. Should the amount of time spent with any clubMENTOR partner approach what CPR Group can demonstrate is a reasonable limit, CPR Group will advise the clubMENTOR partner and suggest an alternative solution before any additional costs are incurred by the clubMENTOR partner.
clubMENTOR recharge is available for purchase when an existing clubMENTOR partnership agreement has exceeded ‘reasonable usage’. Details can be provided on request.
Consultancy work beyond general phone or email governance mentoring and advice, is not included in the clubMENTOR partnership and requires a quotation outside of the clubMENTOR partnership subscription.
clubMENTOR Reasonable Usage Policy
(pre 1 November 2023 subscriptions)
What is the clubMENTOR Reasonable Usage Policy?
This policy identifies what is considered reasonable usage of the clubMENTOR partnership.
The clubMENTOR partnership is not strictly tied to the amount of time spent by CPR Group personnel in the delivery of associated consultancy services. This helps to ensure flexibility and enables CPR Group personnel to provide suitable support that meets the clubMENTOR partner’s needs at various times during the clubMENTOR partnership period. Excessive usage of the clubMENTOR partnership may be considered unreasonable.
What is considered reasonable usage through a clubMENTOR partnership?
Desktop preparation of documents (e.g. Notice of AGM, Agenda, Nomination Forms) for your Annual General Meeting, including one consolidated round of review and feedback by the clubMENTOR partner.
Preparation and delivery of a tailored induction session for your committee, after the AGM. Depending on the clubMENTOR partner’s location, this session will be delivered either online or in-person. For in-person delivery of an induction session in regional or remote locations, an estimate of travel expenses (at cost) and any additional fees will be confirmed in writing with you by way of a quotation and you will be invoiced for these fees separately, with payment due before the induction session.
12-month Grassroots subscription to meetingTRAC online meeting management software.
Provision of on-call support and mentoring via phone and email during the clubMENTOR partnership period. To ensure fair and equitable access to support for all clubMENTOR partners, CPR Group may place reasonable limits on the amount of time spent with each clubMENTOR partner. Should the amount of time spent with any clubMENTOR partner approach what CPR Group can demonstrate is a reasonable limit, CPR Group will advise the clubMENTOR partner and suggest an alternative solution before any additional costs are incurred by the clubMENTOR partner.
