clubMENTOR Reasonable Usage Policy

(post 1 November 2023 subscriptions)

What are the terms of the clubMENTOR Reasonable Usage Policy?

1. This policy identifies what is considered reasonable usage of the clubMENTOR partnership.

2. The clubMENTOR partnership is not strictly tied to the amount of time spent by CPR Group personnel in the delivery of associated consultancy mentoring services. This helps to ensure flexibility and enables CPR Group personnel to provide suitable support that meets the clubMENTOR partner’s needs at various times during the clubMENTOR partnership period. Excessive usage of the clubMENTOR partnership may be considered unreasonable.

3. Reasonable usage through a clubMENTOR partnership includes the provision of on-call support and mentoring via phone and email during the clubMENTOR partnership period.

4. To ensure fair and equitable access to support for all clubMENTOR partners, CPR Group may place reasonable limits on the amount of time spent with each clubMENTOR partner. Should the amount of time spent with any clubMENTOR partner approach what CPR Group can demonstrate is a reasonable limit, CPR Group will advise the clubMENTOR partner and suggest an alternative solution before any additional costs are incurred by the clubMENTOR partner.

5. clubMENTOR recharge is available for purchase when an existing clubMENTOR partnership agreement has exceeded ‘reasonable usage’. Details can be provided on request.

6. Consultancy work beyond general phone or email governance mentoring and advice, is not included in the clubMENTOR partnership and requires a quotation outside of the clubMENTOR partnership subscription.

clubMENTOR Partner Reasonable Usage Policy

(pre 1 November 2023 subscriptions)

1. What is the clubMENTOR Reasonable Usage Policy?

   1. This policy identifies what is considered reasonable usage of the clubMENTOR partnership.

   2. The clubMENTOR partnership is not strictly tied to the amount of time spent by CPR Group personnel in the delivery of associated consultancy services. This helps to ensure flexibility and enables CPR Group personnel to provide suitable support that meets the clubMENTOR partner’s needs at various times during the clubMENTOR partnership period. Excessive usage of the clubMENTOR partnership will attract additional fees.

   What is considered reasonable usage through a clubMENTOR partnership?
   

   1. Desktop preparation of documents (e.g. Notice of AGM, Agenda, Nomination Forms) for your Annual General Meeting, including one consolidated round of review and feedback by the clubMENTOR partner.

   2. Preparation and delivery of a tailored induction session for your committee, after the AGM. Depending on the clubMENTOR partner’s location, this session will be delivered either online or in-person. For in-person delivery of an induction session in regional or remote locations, an estimate of travel expenses (at cost) and any additional fees will be confirmed in writing with you by way of a quotation and you will be invoiced for these fees separately, with payment due before the induction session.

   3. 12-month Grassroots subscription to meetingTRAC online meeting management software.

   4. Provision of on-call support and mentoring via phone and email during the clubMENTOR partnership period. To ensure fair and equitable access to support for all clubMENTOR partners, CPR Group will place reasonable limits on the amount of time spent with each clubMENTOR partner. Should the amount of time spent with any clubMENTOR partner approach what CPR Group can demonstrate is a reasonable limit, CPR Group will advise the clubMENTOR partner when additional fees will apply and/or suggest alternative solutions, before any additional costs are incurred by the clubMENTOR partner.