Empowering Community Centres. Protecting Councils. Strengthening Governance.

Is your Council at risk due to undertrained community centre committees? The Stronger Community Centres Program is practical, hands-on training designed for committee members and staff, as well as Council staff who oversee community centre operations.
Councils across Australia rely on volunteers to manage their community centres, neighbourhood centres, halls and shared facilities. These are valuable public assets that require strong governance, compliance and operational knowledge. However, many committees lack the skills, knowledge and systems needed to manage these assets effectively.
Contact us today to discuss how this program can work for your Council and your community centres.
Significant risks
for Councils
Leasing and compliance failures leading to legal and financial risks
Poor governance resulting in mismanagement and volunteer burnout
Low community activation meaning centres remain underutilised
Conflict and disputes between committees, users and Council staff
Financial instability due to ineffective budgeting and revenue planning
Reduce Council risk and improve community outcomes
CPR Group’s Stronger Community Centres Program equips volunteers, paid staff and Council officers with the training and resources needed to manage community centres competently, sustainably and in line with Council expectations.
Reduce Your Council’s Risk. Improve Your Community’s Future.
Program Assurances
Councils cannot afford untrained volunteers managing multi-million-dollar assets without the right knowledge and systems in place.
Active centres
Centres remain active, financially sustainable and well-governed
Reduced risk
Council risk is reduced through compliance and better decision-making
Capable volunteers
Volunteers are confident, capable and supported in their roles

What's Covered?
Key Training Areas
Based on CPR Group’s decades of experience in not-for-profit governance, finance, compliance and community activation, this program delivers the essential training every community centre committee needs.
- Legal structures, incorporation and committee responsibilities
- Governance vs. operations - separating strategy from daily tasks
- Understanding Council lease agreements and compliance obligations
- Budgeting, forecasting and financial dashboard tracking
- Setting fees and pricing to balance affordability with sustainability
- Diversification of revenue streams
- Fraud prevention and financial risk management
- Creating vibrant, high-use centres with diverse activities
- Community partnerships, marketing and stakeholder engagement
- Measuring success and adapting strategies based on data
- Risk and disaster management, including Business Continuity Planning (BCP)
- Conflict resolution frameworks and dispute prevention strategies
- Leasing, maintenance and operational risk management
- Digital tools for booking systems, volunteer management and CRM
- AI-powered automation for communication and marketing
- Cybersecurity and data protection for committees
- Workforce planning, volunteer recruitment and HR essentials
- Succession planning and structured handovers to prevent knowledge loss
- Induction and onboarding processes for new committee members
Find the best fit for your Council
How Does It Work?
Individualised Training
(1.5 Days, In-Person or Online)
Multi-Committee Training
(In-Person, 2 Days)
Online Delivery
(Online, flexible days)
- 4 x 3.5-hour sessions over two weeks OR a two-day fast-tracked version
- Engaging format with break-out room discussions and small group work
- Ideal for regional and remote committees
We offer multiple delivery methods, with group sessions providing a 50% discount per committee compared to individual training
Upskill your committees
View the full list of modules to see how this structured program equips your committees with the skills they need to manage their centres effectively.