2020 has been a fascinating year for fuelling the flames of committee conflict. News outlets and social media thrive on shock tactics, and with most people consuming terrible news all day long, there’s little wonder that by the time people get to committee meetings in the evening, they are likely to begin in a pretty miserable state and end up in nasty quarrels.
In this article, Michael Connelly shares some surprising stories about the lengths committee members can go to in an effort to make other people’s lives miserable and the secrets to lasting conflict resolution.